Privacy Policy

How we collect, use, and protect your information at SecondCrew AI.

Last updated: February 9, 2026

Who We Are

SecondCrew AI LLC ("SecondCrew," "we," "us," or "our") operates the website secondcrew.ai and provides managed AI automation services for businesses. We are based in Fort Lauderdale, Florida.

Information We Collect

We collect information you provide directly to us:

  • Contact information: Name, email address, and message content when you submit our contact form or schedule an assessment.
  • Email subscription: Email address when you subscribe to our mailing list.
  • Payment information: When you purchase a product, payment is processed securely through Stripe. We do not store your credit card details on our servers.
  • Business information: Company name, industry, team size, and other details provided through our intake forms.

We also collect information automatically:

  • Usage data: Pages visited, time spent on pages, and referring URLs through standard web server logs.
  • Device information: Browser type, operating system, and screen resolution.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support.
  • Process transactions and deliver purchased products or services.
  • Send you updates about our platform, if you opted in to our mailing list.
  • Improve our website and services.
  • Comply with legal obligations.

Third-Party Services

We use the following third-party services to operate our platform:

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Contact form submissions and email subscriptions are retained until you request deletion.

Data Security

We take reasonable measures to protect your personal information, including:

  • HTTPS encryption for all website traffic.
  • Secure payment processing through Stripe (PCI DSS compliant).
  • Access controls on our servers and databases.
  • Cloudflare security services including DDoS protection.

Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate personal information.
  • Deletion: Request deletion of your personal information.
  • Opt-out: Unsubscribe from our mailing list at any time using the link in any email.

Cookies

Our website uses essential cookies for site functionality (e.g., session management for authenticated areas). We do not use third-party tracking cookies or advertising cookies. Cloudflare may set security cookies as part of its protection services.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us: