Platform Products
Managed automations built for service businesses. We build, run, and optimize them — you focus on your business.
Ready to Deploy
Production-quality tools that work for any service business. Pick what you need.
SmartReach
AI-powered email and text campaigns. Missed-call follow-ups, lead nurture sequences, and split testing. Replaces Hatch, Mailchimp, ActiveCampaign.
CallInsight
Listens to your phone calls and alerts you when your team misses a booking. Recover $100K+/year in missed opportunities.
ServerWatch
Keeps an eye on all your systems 24/7. If something goes down, we know before you do — and we fix it. Daily status reports included.
Custom Implementations
Every business has a workflow that no off-the-shelf tool can fix. We learn yours, build something custom, and manage it for you.
Custom Implementation Example: Flamingo Plumbing
Manually entering backflow test results into 5 different county portals — 6+ hours every month.
Automated compliance platform built in 3 days. Test results submitted to all 5 portals automatically.
Saving 6+ hours/month. $50K projected revenue increase. $99/mo.
Every business has a unique pain point. We learn yours, build something custom, and manage it for you.
Choose Your Tier
Every tier includes managed hosting, monitoring, updates, and direct access to our team.
Solo
Perfect for businesses getting started with AI automation. Pick the one tool that solves your biggest pain point.
- + 1 automation of your choice
- + Managed hosting & monitoring
- + Monthly strategy check-in
- + Email support
Team
For businesses ready to connect multiple automations into an integrated workflow.
- + Up to 3 automations
- + Cross-automation workflows
- + Bi-weekly strategy sessions
- + Priority support
- + Real-time dashboard
Business
The full SecondCrew platform. Every automation, every integration, dedicated account management.
- + All 6 automations
- + Full platform integration
- + Weekly strategy sessions
- + Dedicated account manager
- + Custom reporting & analytics
How Modules Work Together
The real power isn't any individual module. It's how they share data, trigger each other, and create automated workflows across your entire operation.
Platform
What This Looks Like in Practice
Missed-Call Recovery
A call goes unanswered. CallInsight detects it. SmartReach sends an immediate text and follow-up email. The lead is created in CRM. No human intervention at any step.
End-to-End Automation
Your custom tool handles the workflow. CallInsight catches missed opportunities. SmartReach follows up automatically. One integrated system built around your business.
Server Reliability
ServerWatch monitors every module. If email delivery slows, transcription queues back up, or disk fills, ServerWatch detects it first. The foundational layer for platform reliability.
Start with the Automation You Need Most
Free 30-minute discovery call. We'll learn your business, identify what to automate, and recommend the right plan for you.